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Role: Transformation Programme Manager – Target Operating Model
Location: UK (Hybrid with travel as required to London/South East)
Contract Length: 6 months (potential extension)
Day Rate: Competitive (Outside IR35)

About the Role
We are seeking an exceptional Transformation Programme Manager to lead the full lifecycle design and implementation of a new Target Operating Model (TOM) for a rapidly growing, private equity-backed hospitality group. This is a high-impact role requiring a hands-on leader who can move seamlessly from strategic blueprinting to operational execution, embedding sustainable change across people, process, and technology.

Key Responsibilities

* Lead the discovery, design, and delivery of a future-state Target Operating Model aligned to growth and value creation goals.

* Partner with C-suite stakeholders, private equity investors and operational leaders to define strategic direction.

* Develop and implement end-to-end operating model designs covering organisational structure, customer journey, central services, supply chain, digital platforms, and front-of-house operations.

* Establish clear programme governance, milestones, and success metrics.

* Manage programme delivery from concept through to execution, ensuring smooth transition, change adoption and measurable performance improvement.

* Proactively identify risks, dependencies and commercial opportunities.

* Drive transformation outcomes focused on scalability, margin improvement and operational excellence.

* Lead cross-functional teams and external partners through change.

Essential Experience

✅ Proven track record as a Transformation Programme Manager or Operating Model Lead
✅ Experience designing and delivering Target Operating Models (not just advisory – full implementation ownership)
✅ Background in the hospitality sector (restaurants, hotels, leisure or food & beverage multi-site operations)
✅ Strong exposure to private equity-backed businesses, ideally during periods of rapid scaling, turnaround or value creation
✅ Demonstrated ability to engage at board level while executing at pace on the ground
✅ Expertise in operational optimisation, centralisation, digital enablement, and organisational design
✅ Excellent stakeholder management, communication, and change leadership skills

Personal Attributes

* Commercially astute with a value creation mindset

* Highly resilient and delivery-focused

* Able to navigate complex environments and influence senior stakeholders

* Hands-on, pragmatic, and execution-driven

This is a rare opportunity to shape the future of a high-growth, PE-backed hospitality organisation. Your work will directly drive enhanced profitability, operational scalability, and the platform for future investment or exit.

For further information on this role and to apply, please share you CV via the link