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Office Administrator

About the Client

Our client is a well-established and growing water hygiene and Legionella control company operating across London. They provide services to both residential and commercial clients and are expanding their internal operations team. They are now seeking a reliable and organised Office Administrator to support the smooth running of the business.

Role Summary

This is a busy, varied administrative role supporting engineers, management, and the wider office team. The successful candidate will handle daily administrative tasks, manage incoming enquiries, assist with scheduling, maintain records, and ensure that documentation and reports are handled accurately and on time. Full training will be provided on industry-specific processes.

Key Responsibilities

* Handle incoming calls and emails, ensuring queries are dealt with promptly

* Schedule engineer appointments and manage job bookings

* Prepare and format reports, service sheets, and compliance documents

* Maintain internal databases and ensure accurate record-keeping

* Support invoicing, purchase orders, and general office finance tasks

* Assist with stock control and ordering of supplies

* Liaise with clients, suppliers and engineers

* Provide day-to-day administrative support to the operations team

Requirements

* Previous office administration experience (ideally in a service-based or engineering company)

* Strong organisational and multitasking skills

* Confident with Microsoft Office and general computer systems

* Excellent written and verbal communication skills

* Ability to work independently and manage time effectively

* Professional and reliable, with strong attention to detail

Hours, Salary & Location

Hours: Monday–Friday (full-time hours)
Salary: £28,000 – £32,000 depending on experience
Location: London office (within the M25)