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Housing Applications Officer

Rate: £20.92 PAYE hour

Location: Havering

Term: Temporary

Are you passionate about making a difference in your community? Do you have a knack for problem-solving and a desire to help those in housing need? If so, we want to hear from you!

About the Role:
As a Housing Solutions Officer, you will play a vital role in administering our housing register applications while providing invaluable advice and support to our customers. Your expertise will help ensure that individuals and families can secure the housing they need.

Key Responsibilities:

Assess new housing register applications according to our allocation scheme.
Verify applicants for permanent accommodation in line with policy.
Review existing applicants to maintain accurate housing priorities.
Collaborate with local multi-agency panels to support individuals in need.
Manage inquiries from both internal and external customers.
Provide complex advice verbally and in writing, crafting comprehensive decisions.
Handle complex cases with bespoke recommendations for the line manager.
Identify and refer medical and support needs to specialised teams.
Address cases of fraud and misrepresentation as necessary.
Represent the Senior Housing Applications Officer in multi-agency meetings.
Prepare responses to inquiries from Councillors, MPs, and the Ombudsman.What We're Looking For:

Strong communication skills with an ability to convey complex information clearly.
Experience in housing services or a related field
A proactive approach to problem-solving and decision-making.
The ability to work collaboratively within a team and with external partners.
Must have a min of 9 months to 1 year experience in Housing applications

If you're ready to take on this rewarding challenge, we can't wait to meet you! Apply now and help us create housing solutions that make a difference!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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