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Position:                Technical Support Specialist
Location:               Halifax
Hours:                    Monday to Friday Days (38.75hrs)
Pay:                         up to £40,000
Benefits:                Pension: 6% employer, 5% employee, 28 days holiday (including statutory), death in service 3x annual salary

About your new Technical Support Specialist role

Are you a technically skilled professional with a passion for diagnostics and customer service? We're hiring a Technical Support Specialist to provide expert assistance to mobile engineers and service teams, ensuring high-quality maintenance, repair, and customer satisfaction.
 
The Technical Support Specialist will be responsible for
 
Deliver technical support to field engineers, troubleshoot issues, and guide diagnostics and repairs.
Provide training for internal technicians on electrical, engine, and diagnostic systems.
Conduct inspections, use technical manuals and diagnostic tools to identify and repair faults.
Ensure adherence to health & safety standards and quality assurance policies.
Maintain accurate documentation and parts inventory for repairs and support activity.
Collaborate across departments and contribute to ongoing technical improvement projects.
Support customer service teams in resolving technical issues with clients. Experience required for the Technical Support Specialist role
 
City & Guilds Level 3 in Vehicle Mechanical & Electronic Systems or equivalent.
Strong experience in auto electrical fault diagnosis, diagnostics systems, and heavy/specialist vehicles.
Excellent problem-solving, communication, and interpersonal skills.
Ability to work independently, prioritise tasks, and deliver under pressure.
Flexible with working hours, including occasional callouts.
Valid UK driving licence required.
This is a great opportunity for someone hands-on and solution-focused to play a key role in technical support and training across a growing engineering service team. Apply now with an updated CV to join a company that values expertise and continuous improvement