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Location: Office-based Monday to Friday, Queen Hills, NR8 5HD
* Salary: £28,000 per annum
* Hours: 9am – 6pm, Full-time, Permanent
* Holiday: 28 days (including Bank Holidays)
Administrator – Mortgage Support Team
About Us
At Yellow Brick Mortgages, we are an award-winning, independent mortgage brokerage built on great service and strong values. With over 75 mortgage advisers and 6,000+ 5-star Trustpilot reviews, we’ve helped thousands of clients find their dream homes.
We also give back, donated over £180,000 to charities and planted more than 16,000 trees to support a sustainable future.
Our admin team is at the heart of what we do, supporting both advisers and clients to make the mortgage process as smooth and stress-free as possible.
The Role
We are looking for a confident, proactive Administrator to join our growing team.
You will play a key role in helping clients get their mortgage from application to completion, working closely with our advisers, lenders, solicitors, and estate agents to keep everything on track.
This is a busy, hands-on role where no two days are the same, ideal for someone organised, accurate, and who enjoys talking to people.
What You Will Do
* Act quickly on new client leads and allocate them to the right mortgage adviser
* Support advisers by helping their clients through the mortgage journey
* Chase updates from lenders, solicitors, and estate agents
* Key in and update client details on our internal systems
* Track applications and progress reports for advisers and partners
* Handle everyday admin tasks like emails, spreadsheets, and calls
* Help produce simple reports and support with marketing updates
* Be a friendly point of contact for both advisers and clients
What We Are Looking For
* Great communication skills, confident on the phone and in email
* Strong attention to detail and accuracy
* Good Excel and admin skills
* Organised, proactive, and able to manage your own workload
* A team player who enjoys helping others succeed
* Financial services or mortgage admin experience is helpful but not essential
Why You Will Love Working at YBM
* A fun, fast-paced, and supportive team environment
* Career development and training opportunities
* Extra day off for your birthday of it lands on a work day
* Regular social events and team activities
* Proud to support local charities and sustainability projects
Apply Now
If you’re organised, people-focused, and want to be part of a team that truly makes a difference to clients every day, we’d love to hear from you.
Linda Trett
Business Development & Recruitment Manager