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Key Account Manager

Location: Hybrid (Minimum 2 days per week at our site in Kent)
Hours: Monday to Friday, 8:30am – 5:00pm (40 hours/week)
Salary: £40,000 – £45,000 (DOE) + Company Car
Start Date: Ideally 1st August 2025

We are working in partnership with a highly respected and rapidly growing FMCG business to recruit a Key Account Manager to join their commercial team on a 12-month maternity cover basis. This is an exciting opportunity for a commercially driven individual with a passion for managing key accounts, delivering growth, and supporting new product development in a fast-paced environment.

About the Role

Reporting to the Head of Sales/NAM, the Key Account Manager will:

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Manage and grow existing customer accounts across retail and/or food service

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Build and maintain strong relationships with new and existing clients

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Identify commercial opportunities and drive new product development (NPD) and existing product development (EPD) projects

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Lead customer planning, forecasting, and margin management

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Represent the brand with professionalism, market insight, and a solution-driven approach

Key Responsibilities

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Develop and deliver customer plans aligned with company strategy and growth targets

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Protect and grow revenue, profit, and margin through effective negotiation and account management

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Agree trading terms and payment conditions with customers

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Collaborate with internal departments to ensure efficient service delivery

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Regularly visit customer sites to strengthen relationships and ensure alignment with commercial plans

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Identify growth opportunities through data and gap analysis, working alongside marketing to implement tailored strategies

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Lead and manage projects, ensuring clear communication, structured planning, and timely delivery

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Provide accurate forecasting and demand planning for all managed SKUs

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Maintain comprehensive records of customer activities, account developments, and project timelines

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Stay informed on market trends, consumer behaviour, and competitor activity

Knowledge, Skills & Experience

Knowledge:

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FMCG knowledge and experience with major UK customers

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Understanding of consumer and market trends

Qualifications:

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Degree educated

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Minimum 3 years’ commercial experience

Skills:

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Strong relationship builder and communicator

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Target-driven with a results-oriented mindset

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Confident in delivering compelling presentations

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Self-motivated, proactive, and commercially aware

Experience:

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Experience managing accounts in Retail and/or Food Service (3+ years desirable)

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Experience in chilled, short shelf-life food or drink is highly desirable

Other Requirements:

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Full understanding of customer service standards and quality implications

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Full UK driving licence (due to national travel and car provision)

Why Join?

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Join a supportive, collaborative team in a business with strong values and exciting growth plans

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Be part of a company delivering well-known FMCG products with a focus on quality and innovation

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Enjoy a varied role with national exposure and a mix of strategic account management and hands-on project delivery

For more information or to register your interest in this role, please apply