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IT Configuration Technician Location: Rugby
Job Type: Full-time
Salary: £12.65 - £15.11phr 

About the Role We are looking for a motivated IT Configuration Technician to join our growing configuration team in Rugby. You’ll be working in a fast-paced environment preparing IT equipment for customers, ensuring all tasks are completed to a high standard and in line with agreed service levels.
This role is ideal for someone with a strong interest in IT, great attention to detail, and the ability to work well under pressure as part of a team.

Key Responsibilities
Asset tagging customer IT equipment
Hardware upgrades on desktops, laptops, and servers
Applying customer images to machines
Preparing and packaging equipment securely for delivery
Removing and disposing of packaging safely
Supporting intermediate-level engineers when required
Updating and maintaining basic spreadsheets
Logging data accurately using internal systems
Carrying out general configuration tasks as directed by the leadership teamSkills & Experience
Experience in a similar IT or warehouse environment (desirable but not essential)
Basic understanding of SLAs and the importance of meeting deadlines
Confident using Microsoft Word, Excel, and Outlook
Familiarity with installing Windows operating systems (desirable)
GCSEs in English and Maths preferred
Basic warehousing experience is an advantagePersonal Attributes
Strong interest in IT and technology
Excellent communication and interpersonal skills
Physically fit, as the role involves manual handling
Self-motivated with a strong work ethic
Quick learner with the ability to follow instructions accurately
Comfortable working under pressure and to tight deadlines
Highly organised with excellent attention to detail
Reliable, professional, and honest
Flexible to work overtime when required
Passionate about continuous improvement and efficiencyWhy Join Us?
Supportive team environment
Opportunities to develop IT and technical skills
Hands-on experience with a wide range of hardware
A role where quality and professionalism are genuinely valuedInterested?
Apply now with your CV or end your CV to (url removed)