Login to Apply

Job Title: Customer Care Operative
Location: West of Oxford – Covering Sites up to Birmingham
Salary: Competitive + Van & Fuel Card
Company: Leading and Growing Housebuilder

Are you passionate about delivering excellent customer service and quality workmanship? Join one of the UK’s leading and fastest-growing housebuilders as a Customer Care Operative, providing aftercare support to our homeowners across sites from just west of Oxford to Birmingham.

About the Role

As a Customer Care Operative, you will play a vital role in ensuring our homeowners are delighted with their new homes. You’ll be responsible for carrying out a variety of remedial works, delivering timely, high-quality solutions with a focus on customer satisfaction.

Key Responsibilities:

*

Complete a range of general maintenance tasks and repairs in occupied homes.

*

Liaise directly with customers to arrange appointments and resolve issues.

*

Represent the brand with professionalism, reliability, and courtesy.

*

Ensure all works are completed efficiently, safely, and to a high standard.

What We Offer:

*

Competitive salary

*

Company van and fuel card

*

Uniform and tools provided

*

Opportunities for career progression within a growing business

About You

*

Full UK driving licence is essential.

*

Experience in general property maintenance or a trade background (e.g. carpentry, plumbing, decorating).

*

Excellent communication and problem-solving skills.

*

Self-motivated, organised, and customer-focused