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Authentic Education is seeking a skilled and dependable Information Services Manager to join our central team, supporting academies across the Trust. This is a senior technical role, ideal for someone with strong third line ICT support experience and a collaborative, solutions-focused approach.

You’ll work closely with the Senior Information Services Manager and the Director of Digital Development to maintain and evolve our network infrastructure, support teaching and learning through robust systems, and lead on key projects that enhance digital provision across our academies.

What you’ll be doing:

* Providing high-level support across a range of information systems and networks

* Diagnosing and resolving complex technical issues, escalating where appropriate

* Leading and mentoring Information Services Technicians, ensuring consistent standards

* Planning and delivering systems upgrades, installations and integrations

* Supporting e-safety, network security and software analysis

* Deputising for network management duties when required

* Ensuring readiness of ICT suites and safeguarding data integrity through regular checks

What we’re looking for:

* Proven experience in third line ICT support, ideally within education or public sector settings

* Strong understanding of network infrastructure, software deployment and hardware maintenance

* A calm, methodical approach to troubleshooting and project delivery

* Confidence working independently and as part of a wider team

Commitment to safeguarding, data protection and inclusive practice

What We have to Offer:

A visible and approachable senior leadership team and an enthusiastic and committed team of teachers and support staff.

A strong support network both within the school and across Authentic Education.

All staff are part of a professional learning community in which evidence-informed CPD is designed to meet individual needs.

Strong potential for career progression.

A culture that respects work-life balance and an ongoing commitment to wellbeing with a dedicated Wellbeing Champion.

An Employee Assistance Programme including in the moment support and counselling sessions with an external provider.

A range of Employee benefits including free eye testing for DSE users through Specsavers, free will writing service, and corporate gym membership.

A competitive pension through The Local Government Pension Scheme for support staff.

Authentic Education is committed to safeguarding and promoting the welfare of children and young people. All roles are subject to thorough vetting, including identity, reference, criminal record, and social media checks, in line with Keeping Children Safe in Education guidelines. This post is exempt from the Rehabilitation of Offenders Act 1974