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We have a current opportunity for a Trading Floor Desktop Support Engineer on a permanent basis. The position will be based in London. For further information about this position please apply.

Provide L1/L2 desktop and application support to traders and other front‑office users

Troubleshoot issues related to Windows 11, O365, Outlook, network connectivity and hardware
Support and maintain trading turrets, dealer boards, and voice systems
Rapidly troubleshoot Excel pricing sheets, including broken formulas, incorrect references, or data link issues
Assist with market data add‑ins (Bloomberg API, ICE, CME add‑ins)
Manage incident tickets and escalate where appropriate
Perform desktop builds, upgrades, and deployments using enterprise tools
Support trading floor moves, device rollout projects, and hardware refresh plans
Work closely with infrastructure, network, app support, and dev engineering teams
Participate in shift patterns or on‑call rotations as needed
Ability to create clear KB documentation
2-5+ years' desktop or trade‑floor support experience

Strong understanding of Windows OS, Active Directory, Microsoft 365
Advanced Excel debugging including formula tracing, named ranges, dependency checking
Ability to communicate effectively with front‑office users
Experience in a financial services or fast‑paced trading environment
Basic understanding of ITIL processes
Familiarity with Excel-based pricing models used in front‑office teams
Turret / voice trading systems (Cloud9)
SCCM/Intune
PowerShell scripting
Basic networking (DHCP, DNS, VLANs)
Understanding of equities, FX, fixed income, or derivatives workflows
ITIL Foundation
SQL query building basic levelTo find out more about Huxley, please visit

Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC(phone number removed) England and Wales