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Income Administrator & Income Accounting Officer – Hybrid Roles
Pay: £15.66 (LTD) – Income Administrator | £17.04 (LTD) – Income Accounting Officer
Location: Bournemouth (Hybrid Working)
We’re currently working with a well-regarded local authority seeking two motivated professionals to join their Income and Leasehold team. These hybrid roles offer excellent flexibility, a supportive environment, and the opportunity to contribute to the delivery of essential housing services.
Income Administrator – £15.66 per hour (LTD)
As part of the Income and Leasehold team, you’ll provide administrative support across the Right to Buy and Leasehold functions.
Key duties include:

Processing Right to Buy applications and managing related documentation.
Assisting with leasehold queries and maintaining accurate records.
Preparing and issuing correspondence, including service charge statements and Section 20 notices.
Supporting with general admin duties such as scanning, mail merges and data updates.This role is hybrid, with 2 days per week in the office and the remainder working from home.
Income Accounting Officer – £17.04 per hour (LTD)
Working as part of the Income team, you’ll play a key role in maintaining rent, service charge and recharges accounts while assisting with income recovery and financial processes.
Key duties include:

Managing changes to tenant accounts promptly and accurately.
Processing Universal Credit payments and setting up Direct Debits.
Assisting with arrears recovery and liaising with benefits teams.
Responding to rent and service charge queries via phone and email.This role offers a mainly home-based working arrangement, with attendance in the office once a fortnight.
Both positions suit detail-oriented professionals with strong administrative and communication skills, a good head for figures, and a customer-focused approach. Experience using housing or finance systems would be an advantage.
If you’re looking for a flexible, rewarding role within housing income and administration, we’d love to hear from you.
? To apply or find out more, contact George Westhead at Service Care Solutions.
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