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Job Summary

The Internal Aggregates Sales Representative supports the aggregates sales team by managing customer inquiries, processing orders, coordinating deliveries, and maintaining strong customer relationships. This role serves as a key link between customers, external sales representatives, operations, and logistics to ensure efficient order fulfillment and customer satisfaction.

Key Responsibilities
• Handle inbound customer calls, emails, and requests related to aggregates products
• Provide pricing, availability, and product information to customers
• Enter, manage, and track sales orders accurately in the ERP/CRM system
• Coordinate with dispatch, quarry operations, and logistics to schedule deliveries
• Support outside sales representatives with quotes, follow-ups, and account management
• Maintain and update customer accounts, pricing agreements, and sales records
• Resolve customer issues related to orders, deliveries, billing, or product quality
• Monitor inventory levels and communicate supply constraints or changes to customers
• Assist with sales reporting, forecasts, and administrative tasks
• Promote company products, services, and safety standards in all customer interactions
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Qualifications
• 1–3 years of experience in inside sales, customer service, or construction materials industry preferred
• Knowledge of aggregates, construction materials, or heavy building products is a plus
• Strong communication and customer service skills
• Proficient in Microsoft Office and CRM/ERP systems
• Ability to multitask and work effectively in a fast-paced environment
• Strong attention to detail and problem-solving skills

Skills & Competencies
• Customer-focused mindset
• Strong organizational and time management skills
• Ability to work collaboratively with sales, operations, and dispatch teams
• Basic understanding of pricing, freight, and logistics concepts
• Professional phone and email communication skills

Work Environment
• Office-based role with frequent interaction with customers and internal teams
• Occasional exposure to quarry or plant operations as needed

For more information please contact Daniel Moore in our Sheffield office or apply with your CV