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Are you a highly organised and confident professional with experience in client relationship management and high-level administration? We’re supporting a forward-thinking firm in their search for a Client Relationship & Team Coordinator to act as the central point of contact for one of their largest clients.

In this varied and dynamic role, you’ll support the wider team of professionals who deliver services to this key client, ensuring operational efficiency and maintaining the highest standards of client care.

If you thrive in a fast-paced environment, enjoy taking ownership, and are looking to make an impact in a visible client-facing role — this could be an excellent opportunity.

To be considered for the role, you’ll require the following essentials:

Experience working in professional environment
Advanced Microsoft Office skills, especially in Word, Excel, and PowerPoint
Experience using document and case management systems
Strong client service ethos and a proactive approach to relationship building
Excellent organisational and prioritisation skills
High attention to detail and commitment to accuracy
Confident communicator, both written and verbal, with the ability to liaise at all levels
A positive, can-do attitude, with adaptability and a willingness to take on new challenges
Ability to handle confidential information with discretion and professionalism
A collaborative team player who thrives in a supportive and high-performing team
Within this position, you’ll also be:

Client Relationship Management:

Acting as the first point of contact for all client queries
Handling client communications with professionalism — calls, emails, and general queries
Managing client-specific protocols and processes; identifying opportunities for service improvement
Coordinating with the Business Development team on marketing and client engagement activity
Assisting in the preparation of pitches, tenders, and client presentations
Maintaining accurate and up-to-date client data and relationship records
Operational & Team Support:

Managing diaries, scheduling meetings, booking travel/accommodation where needed
Preparing itineraries, agendas, and documentation for meetings and events
Coordinating the allocation of work within the team to ensure seamless service delivery
Managing training programmes — scheduling sessions, allocating trainers, and coordinating materials
Liaising with senior stakeholders on key client meetings and supporting their preparation
Administering and tracking documentation
Assisting with monitoring team performance and compliance against internal policies
Financial Administration

Coordinating client invoicing and ensuring accuracy in invoice schedules
Assisting with billing queries and providing wider financial support to the legal team as needed
Team & Compliance Support:

Organising and attending team meetings; producing minutes and action plans as required
Updating internal reports, status trackers, and maintaining compliance records
Contributing to the ongoing improvement of team policies, procedures, and best practices
Hours or Work and Salary

£35,000 - £40,000 per annum plus bonus
Monday to Friday 9am- 5pm
Hybrid working 
Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

Talk Staff Recruitment act as an Recruitment Business in relation to this vacancy.

See our website for more details and jobs available -

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