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Internal Key Account Manager (Office-Based)

Location: Buckingham
Salary: £35,000 – £38,000 per year + commission
Hours: Monday to Friday, 08:00 – 16:30

About SHS Handling Solutions Ltd

SHS Handling Solutions Ltd is a family-run business with over 20 years of experience in the materials handling industry. We supply high-quality equipment such as manual and electric pallet trucks, stackers, pickers, and aluminium sack trucks.

Our values are Humble, Hungry and Smart, and we take pride in creating a supportive, down-to-earth team environment where everyone is valued.

About the Role

We’re looking for a proactive and organised Internal Key Account Manager to join our busy Sales team. You’ll work closely with two field-based Sales Representatives, supporting them by managing their inboxes, diaries, and customer communications, as well as booking appointments and maintaining great client relationships.

This is an office-based role where you’ll play a key part in ensuring smooth communication between internal and external sales activities, delivering exceptional customer service, and helping identify opportunities for growth.

Key Responsibilities

• Manage diaries, inboxes and appointments for two Regional Sales Representatives
• Respond to customer enquiries promptly and professionally
• Prepare meeting briefs, presentations, and follow-up communications
• Maintain accurate customer records using our CRM system
• Handle smaller accounts, ensuring regular contact and excellent service
• Process orders, quotes and updates efficiently
• Work with the wider Sales team to identify opportunities and improve account management

What We’re Looking For

• Experience in account management, sales coordination, or customer service
• Strong organisational and time management skills
• Excellent communication skills – written and verbal
• Confident using Microsoft Office and CRM systems
• A proactive, customer-focused mindset with attention to detail
• Positive attitude and a team player

What We Offer

• Competitive salary of £35,000 – £38,000 per year + commission
• Company Pension
• Company bonus scheme based on sales performance
• Supportive, family-run business culture with opportunities to grow

Ready to join a growing business where your contribution really matters?

Apply today and become part of a friendly, ambitious team at SHS Handling Solutions Ltd.

REF-(Apply online only)