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General Builder

Location: Blackpool

Salary: Starting salary £30,633, increasing to £32,245 upon successful completion of 6 month probation

You will deliver a wide range of responsive maintenance activities to a diverse customer base and deliver excellent customer service. You will achieve a ‘first time fix’ through correct diagnosis, multi-trade working and an effective relationship with the supply chain. You will liaise with Customers, the Repairs Field Manager, supply chain colleagues, Customer Services staff and multi-trade workforce. You will adopt and promote the Great Places operating principles for Responsive Maintenance within a multi-trade team.

Starting salary £30,632 rising to £32,245 on successful completion of 6 month probation period

Blackpool

39 hour week, working hours 8am-4:30pm Monday -Thursday & 8am-3:30pm on Friday

Start at 26 days annual leave, increasing up to 30 days plus bank holidays

Van, Fuel card, Uniform & Tools provided

Key must haves – full clean driving licence, experience in the built environment

What you'll be doing

You will undertake the correct diagnosis and method of responsive maintenance to achieve a ‘first time fix’ and outstanding customer satisfaction

You will contribute to and use the criteria and scope for responsive repairs to maximise use of the available expenditure

You will contribute to and use the relevant mobile working solution for job allocation, data transfer and collection

You will adopt a flexible responsive maintenance service between the core working hours (currently Monday to Friday 8.00am – 6.00pm) and an out of hours service at all other times

You will provide a high level of customer service at all times, behaving in a respectful, courteous and polite manner to internal and external customers when representing Great Places Housing Group

You will follow the Group’s equal opportunities policies and practices and promote cultural diversity across all aspects of the team’s work.

You will undertake and contribute to a competence based framework through specific training and development initiatives

What you'll need

NVQ level 2 is desirable however not essential, or equivalent recognised competency in Bricklaying/General Building

At least three years in the built environment, across multi-trades

Evidence of key competencies specifically in Joinery (core trade) plumbing, plastering, and tiling

Evidence of delivering first class customer service in responsive maintenance

Working with the supply chain associated with responsive maintenance

Working with a multi-disciplined services delivery team (within the built environment)

Use of full range of Microsoft Office

Ability to complete tasks in an accurate and timely manner when working under pressure

Attention to detail

Good written and verbal communication

Effective liaison with staff/other stakeholders to give information/find information/resolve problems

Organisation and ability to time-manage work load

Able to deliver a high standard of customer service

The ability to develop and project a positive image of Great Places through personal, written and oral skills

What we need from you

A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing

A passion to advocate on behalf of people and communities

A commitment to work in partnership with others for the benefit of Great Places

A commitment to continuous learning and improvement

Ability to work flexibly and when needed outside normal working hours to ensure service continuity

An ability to work in uncertainty.

To be professional and work with integrity, inclusivity and respect for diversity

What we give you in return for your hard work and commitment

Pension ¦DC Scheme (up to 10% contribution from both colleague and Great Places)

WPA ¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members

The Market Place ¦high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more

Annual Leave ¦Start at 26 days annual leave, increasing up to 30 days + Bank Holidays

Lottery ¦ Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50

Savings Club ¦ You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary)

At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.

Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website.

For the purposes of our van fleet insurance you must have a minimum of 2 years driving experience with a full UK driving licence, be over the age of 21 and complete an on-line driver monitoring Assessment prior to starting your role. If you are under 21 but with 2 years driving experience with a full UK driving licence you would be required to complete an on-line driver monitoring assessment and additional in vehicle assessment prior to starting your role funded by Great Places.

Closing date: 3rd February 2026

Shortlist date: 4th February 2026

Interview date: TBC