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Transport Administrator (Pallet force)

Location: Stoke

Hours: Monday to Friday, 10am - 7pm

Salary: Up to £28,000 per annum

Role Overview: 

Our client is currently looking for a highly organised and proactive Transport Administrator to join their busy and dynamic Pallet force Transport Operations team.

This is a fantastic opportunity to join a well-established logistics business, where you'll play a key role in supporting the day-to-day coordination of their transport network. The successful candidate will be instrumental in ensuring smooth warehouse operations, timely deliveries, and high levels of customer service.

Key Responsibilities:

Coordinate daily transport schedules, managing both deliveries and collections to ensure timely and cost-effective operations
Prepare and verify all necessary transport documentation, including load sheets and delivery notes, ensuring accuracy and compliance
Communicate regularly with drivers to monitor progress, provide updates, and manage returns or changes to planned routes
Serve as a key liaison between drivers, warehouse staff, and partner depots, managing communications via phone and email
Deliver responsive and professional customer service, addressing queries and resolving issues in a timely manner
Support operational planning by assisting with resource allocation, including driver scheduling and vehicle availability
Monitor daily activities to identify and respond to any transport disruptions or issues, escalating when necessary
Undertake general administrative support for the transport team and assist with tasks delegated by management

Required Skills and Qualifications:

Previous experience in a transport or logistics administration role, ideally within a fast-paced environment
Good understanding of driver hours regulations and Working Time Directive compliance
Confident communicator with excellent interpersonal and customer service skills
Capable of handling multiple tasks and deadlines, with strong time-management abilities
Competent in using IT systems, with the ability to learn new software quickly
Other information:

We offer a highly competitive salary
25 days annual leave, plus 8 bank holidays
Company Pension Scheme
Discount platform - including top retailers
Full training and support
Cycle to work scheme
Regular engagement initiative including treat days!
Learning Management System for continuous learning
Mental health forum in place to support with well being
Rewards & recognition

Interested? Call Maria on (phone number removed) or email  for more information.

INDCOM