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Desktop Support Engineer – 100% Onsite | London

Location: Central London, 5 days per week
Start Date: 07/10/2025
Day Rate: Competitive DOE, inside IR35
Clearance: SC Cleared – Mandatory

Our client, a large global consultancy, is recruiting for a hands-on Desktop Support Engineer to provide exceptional onsite IT support at a central London office. This is a technical, customer-facing role that requires excellent troubleshooting skills, a proactive mindset, and the ability to work independently and collaboratively.

Key Responsibilities

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Win10/11 OS builds, device refurbishment, and Azure AD-based installations

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Remote and onsite support for desktops, laptops, tablets, and phones

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Device management through Intune, CMDB updates, patch deployment

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Troubleshooting O365, Exchange, antivirus, and network issues

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Meeting room setup and end-user support (Level 1)

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Writing technical documentation and managing hardware logistics

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Supporting infrastructure rollouts and BAU operations

Essential Skills & Experience

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Strong experience in desktop/laptop support (onsite & remote)

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Excellent knowledge of Windows 10/11, O365, Exchange, and Intune

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Proven hardware/software troubleshooting and installation skills

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Hands-on with Powershell scripting and registry management

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Customer-focused, with top-notch communication and problem-solving abilities

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Comfortable with documentation, audits, and end-to-end IT support

Key Requirements

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Must be SC Cleared

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Must be able to work onsite in London every day

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Willingness to work out of hours and travel if required

If you have the relevant skills and experience, please apply promptly and we will be in touch to discuss your application further.

Please note that due to the volume of applications we receive, it is not possible to provide feedback on all applications so if you have not heard from us within 2 weeks then unfortunately you have been unsuccessful on this occasion