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Smart Buildings Account Manager

If you come from a BMS / Building Controls background and you're looking to transition into Smart Buildings, this role could be for you. This opportunity also provides you a 4 day working week, so if work life balance is important to you, this would be a great opportunity.

This is an opportunity to step out of traditional BMS engineering and into a high-impact, client-facing, technology-driven role where your expertise directly improves building performance, reduces carbon emissions and shapes the future of smart buildings.

London Area - 4 Day Working Week

£60,000 - £65,000 Yearly Salary
4 Day Working Week, Every Week
25 Days Annual Holiday
Remote Working, Very Flexible Environment
Pension Scheme
Employee Assistance Programme

Responsibilities

Manage the full lifecycle of customer accounts from onboarding to renewal
Lead client handovers from sales and support system implementation
Deliver training and ensure successful platform adoption
Analyse HVAC, BMS and metering systems to identify performance improvements
Provide technical commentary, reporting and actionable recommendations
Run regular performance review meetings with clients
Track and drive completion of energy and optimisation actions
Identify contract renewal and account growth opportunities
Contribute feedback to product and technical teams to improve system functionality

Desired Experience

Strong background in BMS / building controls (e.g. Trend, Niagara or similar)
Solid understanding of HVAC systems and energy optimisation strategies
Experience with protocols such as Bacnet, Modbus, Mbus or LoRaWAN
Knowledge of building performance and energy efficiency principles
Experience in a client-facing or account management capacity within a technical environment
Strong analytical skills with confidence interpreting building data
Excellent communication and stakeholder engagement skills
Self-motivated, organised and able to manage priorities effectively

INDUK