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We are currently recruiting for a client in Altham who are looking to recruit a Customer Service Administrator. This position is being recruited on a temporary basis but for the right person this position could become permanent. The successful candidate must have previous customer service experience. Please see below duties and responsibilities:

Duties and Responsibilities

* Handling customer enquiries on quotations and issuing prices and delivery dates for spare parts.

* Processing customer orders, issuing order acknowledgments, confirming prices and dispatch dates.

* Managing any urgent customer requirements outside their agreed shipment dates.

* Arrange urgent direct shipments from suppliers to customers.

* Ensure that all the agreed paperwork is issued accordingly in relation to orders, shipments and Customs.

* Where necessary create Customs documentation for export shipments.

* Handle returns from customers or quality defects from customers or suppliers and arrange replacements, credits or repairs.

* Liaise with other departments to solve customer problems.

* Any other duties as defined by your manager.

Hours of work

* Monday – Thursday 8am – 5pm with a lunch time finish on a Friday ( 40 hours per week )

* Paid on a weekly basis via ourselves.

If you feel you have the right experience for this role and you are immediately available or available at short notice then please feel free to apply