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Customer Service Executive

Based in Wetherby, full-time 37.5 hours per week, salary £26,325

Benefits include healthcare, pension, and on-site car parking.

Are you passionate about delivering outstanding customer service and enjoy working in a sales-driven environment? We’re looking for a Customer Service Executive to join our client’s friendly team. You’ll work closely supporting a team of field-based Account Managers to provide exceptional service to their valued customers while helping to grow sales across a varied product range.

Key Responsibilities

Contact existing customers by phone to take their regular orders.

Promote and sell new product lines, range extensions, and special promotions.

Maintain accurate customer records and databases to company standards.

Provide prompt and professional service to both customers and colleagues.

Set up new customers on the internal system to agreed standards.

Handle written correspondence, including emails and letters to customers.

Work collaboratively with the Field Sales team to identify and target new business opportunities.

Process inbound customer orders received via email or telephone.

About You

Previous experience in a sales-related role and comfortable working towards targets.

Strong ability to learn and retain product knowledge.

Confident using IT systems – particularly Outlook, Word, Excel, PowerPoint.

A proactive team player who enjoys contributing to a successful small team.

Assertive and solutions-focused, with a drive to deliver outstanding customer service.

If this sounds like you, we’d love to hear from you.  Either apply via the link or contact – Louise at Unity Resourcing