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We at Work Lyf Group are seeking a proactive and analytical Business Process Analyst for our client based in Stone. Your role will be to support the implementation of a new ERP system and lead process improvement initiatives across the organisation. This role is key to improving operational efficiency, aligning technology with business objectives, and fostering cross-functional collaboration.

Key Responsibilities

* Lead the successful implementation of ERP systems, ensuring alignment with business requirements

* Conduct detailed business analysis to identify inefficiencies and recommend process enhancements

* Collaborate with teams to document, map, and optimise workflows

* Analyse data to support strategic decision-making and performance monitoring

* Deliver exceptional internal customer service during system transitions and process changes

* Communicate effectively with stakeholders to gather requirements and share insights

* Create and maintain process documentation and training materials

* Monitor the impact of process changes and continuously seek improvement opportunities

Skills & Experience

* Experience in business analysis and process improvement

* Hands-on involvement with ERP systems (implementation or support)

* Strong analytical and problem-solving abilities

* Excellent communication and stakeholder engagement skills

* Proficiency in data analysis tools and techniques

* Ability to work independently and collaboratively in a dynamic environment

Qualifications

* Degree in Business, IT, or a related field (or equivalent experience)

* Certification in Business Analysis, Lean Six Sigma, or similar is advantageous

Benefits

* Competitive salary and benefits

* Opportunity to shape digital transformation initiatives

* Supportive team culture and professional development